Shipping policy

Shipping & Delivery

 

Order Processing

  • Orders are processed within 1–2 business days.

  • You will receive a confirmation email once your order is prepared for shipment.

Shipping Options

  • Free Standard Shipping (US only): All orders include free standard shipping. Delivery time is typically 3–7 business days.

  • We work with trusted carriers to ensure fast and reliable delivery.

Tracking

  • A tracking number will be emailed to you once your order has shipped.

  • You can follow the progress of your package at any time.

Delivery Issues

  • If your tracking shows “Delivered” but you cannot locate your package, please first check around your property and with neighbors.

  • If you still cannot find it, contact the carrier and then reach out to us at support@fitease.com — we will assist you in resolving the issue.

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