Shipping & Delivery

Order Processing

Orders are processed within 1–2 business days.

You will receive a confirmation email once your order is prepared for shipment.

Free Standard Shipping (US only): All orders include free standard shipping. Delivery time is typically 3–7 business days.

We work with trusted carriers to ensure fast and reliable delivery.

A tracking number will be emailed to you once your order has shipped.

You can follow the progress of your package at any time.

If your tracking shows “Delivered” but you cannot locate your package, please first check around your property and with neighbors.

If you still cannot find it, contact the carrier and then reach out to us at support@fitease.com — we will assist you in resolving the issue.

For shipping questions, please email support@fitease.com